FAQs
Answers, guidance, and support to help you get started and stay connected
Whether you're new to Gen2040 or a regular user, you'll find answers to common questions about accessing the tools, installation, training, referrals, and support.
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Gen2040 is the name of the programme. The vision is to have achieved equity for Māori by the year 2040 by addressing inequities. The Best Start Kōwae are a suite of electronic decision support tools available for health care professionals- including Best Start Pregnancy, Best Start Pēpi and Best Start Māmā
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If you work in a general practice, you will most likely be able to access Best Start via your PMS. Guides to accessing the tools in Medtech Evolution, My Practice and Indici are available above.
If you do not have one of these supported PMS, please contact us and we can provide access to Best Start Online.
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The Ministry of Health supported the National Hauora Coalition to develop and implement the tools across Aotearoa.
Tools follow up to date national and international evidence based guidelines and guidance from:
Health New Zealand, New Zealand College of Midwives, Royal Australian and New Zealand College of Obstetricians and Gynaecologists, Carosika Preterm Prevention Group and Subject Matter Expert opinion where there is no guidelines of consensus statement
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There is no cost for using the Best Start Kōwae. Health providers can freely access and use the Best Start tools, however a PMS provider may charge additional licensing fees.
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Nurses, General Practitioners, LMC’s and Well Child Tamariki Ora providers can freely access the Best Start Tools. A valid and current Health Provider Index (HPI) number is required for the use of the Best Start Tools. All providers accessing the Best Start Online version will undergo a vetting process prior to being granted access.
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Yes, the tools can be used for everyone. The tools are comprehensive, gold standard assessments for Māori and non- Māori alike.
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We take patient privacy very seriously. We have implemented comprehensive security measures to ensure that we protect patients according to best practice. Secure measures includes:
Vetting process for any health providers who apply to use the Best Start Online Tool
Secure online login process (2-factor authentication)
Gen2040 will not hold or obtain any identifiable patient information.
We have published a Privacy Impact Assessment (PIA), which has been reviewed by the Office of the Privacy Commissioner. A copy of the PIA is available here.
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Best Start PMS is accessed in the following Practice Management System (Medtech32, Medtech Evolution, MyPractice and Indici). Best Start Online is accessed via secure online webform, where health providers are assigned a unique login. Some features are more limited in Best Start Online.